LiveTime Multi-tenancy for Service providers
Mult-tenancy describes a technique or architecture for delivering software to multiple customers, or organizations, most commonly for Software as a Service.
View ArticleZENworks Configuration Management and LiveTime
ZENworks 10 comes pre-bundled with SQL Anywhere as default. While for large scale installations this has limited usefulness LiveTime still provides support for extracting information from this...
View ArticleAsset Management Integration Engine (AMIE) – Part 1
The LiveTime Asset Management Integration Engine (AMIE) enables enterprises to quickly and easily synchronize with third party asset management and discovery systems. Using XML descriptor files...
View ArticleAsset Management Integration Engine (AMIE) – Part 2
In the previous article we discussed the general principles behind AMIE and how to configure and connect it to an asset management tool. In this article we expand on this, and discuss how to customize...
View ArticleSetting up Federated CMDB Datasources with LiveTime ITSM
The LiveTime Asset Management Integration Engine (AMIE) enables enterprises to quickly and easily synchronize with one or more third party asset management systems. Using XML descriptor files embedded...
View ArticleITIL v3 Service Management Lifecycle – Part 2
Providing stable and predictable services that allow businesses to view IT as a utility is also crucial to a service provider’s success. This is achieved by using LiveTime to map the designed services...
View ArticleCMDB Item Ownership Mapping
Many asset systems are able to detect the ownership of each device, most commonly desktop computers, through centralized authentication servers based around LDAP. Since we know who is using the device,...
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